Cove

Refund Policy

Last updated: July 2026

1. No Refunds by Default

Because Cove sells digital products that are delivered instantly, all sales are final once a file has been downloaded. This helps protect sellers from misuse.

2. When We'll Review a Refund

If you believe you were charged incorrectly, received a corrupted or broken file, or the product was significantly different from its description, you can report the issue to us. We'll review genuine reports and decide on a case-by-case basis whether a refund is appropriate.

3. How to Report an Issue

Email us at covehelpdesk@gmail.com with your payment ID, the product name, and a clear description of the issue. Please report within 3 days of purchase.

4. False Reports

Repeated or clearly false refund requests may result in your account being restricted from future purchases.